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CARING FOR YOUR ALPACA PRODUCT

Treat your exclusive alpaca product from us like we treat our alpacas – i.e with the utmost love and care.






HAND WASH:

Washing by hand is preferable for British alpaca knitwear. Use warm water. Use a mild soapy detergent or shampoo and ensure that your water temperature is not more than 30 º C (85º F). If you want to maintain softness use hair conditioner. When washing the soap/detergent out use warm water again. The temperature of the water must be the same at all times. If you change the temperature of the water between cycles the product will felt.

If you are washing in a machine use a gentle cycle in your washing machine. Remove any excess water carefully, avoiding any wringing or twisting.

Dry flat, reshaping the product and keeping it from direct sunlight. Alpaca fibre has its own elasticity hence the product will spring back to shape when it is dry. Fluff it up when it is dry!





DRY CLEAN:

Dry cleaning processes use chemicals to clean products. Do not use any chemicals on your products. Steam cleaning is the only commercial application that would maintain the shape and drape of your product. Steam cleaning is suitable for all alpaca textiles made by us.





DO NOT BLEACH:

This is an absolute NO- bleach contains chemicals. You would not use bleach on your hair.... Treat your alpaca garment (which is made up of fibres like human hair) just as you would treat your own hair.





IRONING:

It is best not to iron any knitted alpaca product unless necessary. In that case, to avoid direct contact with the iron, place a towel in between to protect the surface.

You can iron any alpaca textiles made by us. You can iron any garments woven using alpaca textiles from us.





DO NOT TUMBLE DRY:

Alpaca fibre is made up of a hollow centre with little scales. If you tumble dry, the fibres will break and the garment will felt – and sadly you will end up with a misshapen ball.



STORING AND PRESERVING YOUR PRODUCT

CARING – BEWARE OF MOTHS!

Make sure that your product is completely dry before putting it away. Fold it carefully avoiding wrinkles and keep in the cotton bag we provide. Moths love alpaca. Use cedar wood blocks to keep the moths away.

We do not recommend the use of mothballs – they smell; but actually, they do keep the moths away.